Tickets
Everything open, worst first. A ticket nobody has touched for a day is flagged whether or not it is urgent, because that is the one that is quietly going wrong.
Open
6
Unassigned
2
nobody has picked these up
Urgent or high
1
Untouched 24h+
5
Closed this week
0
median 2d to close
| T-1400 | Internet dropping out in the back office2 messages | Torrance & BellGemma Sirotti | Open | Urgent | Dev Raghunath | 2h |
| T-1408 | Cannot send email to one particular customer | H & M BertoliMarco Bertoli | Open | Normal | Unassigned | 1d |
| T-1401 | New starter, needs a licence and a handset2 messages | Kalinda PhysiotherapySteph Nowicki | Waiting | Normal | Alina Petrakis | 1d |
| T-1402 | Printer not scanning to email | Merrivale LodgeRosa Delacroix | Open | Normal | Unassigned | 3d |
| T-1403 | Question about the August invoice2 messages | Ashgrove AccountingWendy Achterberg | Open | Normal | Dev Raghunath | 4d |
| T-1404 | Mobile handset replacement2 messages | Colverton JoineryRhys Okonkwo | Waiting | Low | Alina Petrakis | 7d |
Showing 1-6 of 6 (filtered from 10)6 still open, 5 untouched for over a dayPage 1 of 1
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